Crow Nest Terms of Service

Effective date: October 6, 2026
Last updated: October 6, 2026

These Terms are a contract between you and Defi LLC, a Utah limited liability company doing business as Crow Nest ("Crow Nest", "we", "us"). They cover your use of crow-nest.com, app.crow-nest.com, api.crow-nest.com, our command line tool, our MCP connector, and everything we host (together, the "Service").

By creating an account, or by using the Service, you agree to these Terms and to our Privacy Policy, Acceptable Use Policy and Refund Policy. If you don't agree, don't use the Service.

1. What Crow Nest is

Crow Nest lets you publish tools and apps (usually built with an AI coding assistant) at an address like https://your-tool.crow-nest.com, choose who can open them, store data for them, and (for organizations) see what has been built and how much it is used. In these Terms, a "Tool" is any app, site or file bundle you publish through the Service.

2. Who can use it

• You must be at least 18 years old and able to form a binding contract. The Service is not for children.
• The Service is offered to customers in the United States. If you use it from elsewhere, you are responsible for following your local laws.
• If you sign up for an organization, you promise you have the authority to accept these Terms for it. "You" then means the organization too.

3. Your account

• You sign in with Google, Microsoft, or an emailed code. You must give us accurate information and keep your sign-in methods and API tokens secure. You are responsible for everything done through your account and tokens, including by AI assistants you connect to it.
• Tell us right away at hello@crow-nest.com if you think your account has been misused.
• One person, one account. Don't share logins.

4. Organizations and your employer

Crow Nest has two kinds of workspaces: personal and organization (a company or team).

• If your employer or organization becomes a Crow Nest customer, or someone creates an organization that owns your email domain, your account and all of your Tools can move into the organization's workspace. We tell you this when you sign up and you agree to it. Your Tools keep their addresses.
• Organization administrators can see the Tools in their workspace, who built them, who opens them, usage and costs, can pause or remove Tools, can invite and remove members, and can set policies (for example, who may publish or share outside the organization).
• If you leave or are removed from an organization, Tools you made there stay with the organization. You get a new personal workspace.
• If you are a member of an organization, the organization's administrators (and not us) decide whether your account can be deleted. Ask them, or write to us and we'll coordinate.
• Organizations that sign a separate written agreement with us (for example an order form) are also bound by it. If it conflicts with these Terms, the written agreement controls.

5. Your content

You own your stuff. You keep all rights in your Tools, files, data, and anything else you put on the Service ("Your Content"). We don't claim ownership.

What you give us. You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display and run Your Content, and to make technical changes (for example compression, caching and injecting a "Made with Crow Nest" badge into public Tools), only as needed to run, secure and improve the Service and to follow the law. The license lasts as long as Your Content is on the Service, plus a reasonable period for backups and deletion.

You promise that you have the rights needed to publish Your Content, and that it doesn't break the law, anyone else's rights, or our Acceptable Use Policy.

Visitors' data. If your Tool collects information from people (sign-ups, bookings, contact forms, messages), you decide what is collected and why, and you are responsible for telling those people (for example with your own privacy policy) and for following the laws that apply to your Tool. We process that data for you to run the Service. We don't use it for our own purposes beyond running, securing and supporting the Service.

Don't store regulated or highly sensitive data. The Service is not designed for, and you must not use it to store or process: payment card numbers, government ID numbers (like Social Security numbers), protected health information (HIPAA), student education records (FERPA), or other data that needs special legal safeguards. We have not signed any business associate or similar agreements and make no compliance certifications.

Feedback. If you give us suggestions, we can use them without owing you anything.

6. Plans, billing and renewal

Prices and what's included are shown on the pricing page and in your Settings. Prices are in US dollars and shown before taxes. We use Stripe to charge you; we never see or store your full card number.

• Pay as you go. Free to start, then billed for what your Tools and account use beyond the free amount (database, file storage, server functions, AI usage and similar), at the rates shown on the pricing page and in your Settings. To choose Pay as you go you must add a valid payment card when you sign up (on Stripe's secure page). You authorize us to charge that card, through Stripe, for your usage after each billing period and for any other amounts you owe under these Terms. Keep your card details current. If a card is declined or removed, we may restrict features that add paid usage until you fix it.
• Flat $7 / month. A monthly subscription with the included amounts listed on the pricing page. Usage beyond what's included is billed at Pay-as-you-go rates on the same invoice.
• Automatic renewal. Flat subscriptions renew automatically every month until you cancel, and we'll charge your payment method on file each month (plus any usage charges). Metered usage is billed after it happens.
• How to cancel. You can cancel any time from Settings → Billing (the Stripe customer portal), or by emailing hello@crow-nest.com. Cancellation stops future charges and takes effect at the end of the period you've already paid for. See the Refund Policy for refunds.
• Failed payments. If a payment fails, Stripe will retry. We keep your service running for up to 14 days while that happens. After that, a Flat subscription is cancelled and your account returns to Pay as you go, and we may restrict features that add paid usage until the balance is paid. We currently do not delete your Tools just because a payment failed, but we aren't obligated to keep unpaid-for data forever.
• Price changes. We can change prices or what's included. For subscriptions we'll give you at least 30 days' notice by email or in the dashboard before the change applies to you, and you may cancel before it takes effect.
• Taxes. You're responsible for taxes on your purchases. We collect sales tax where required and show it at checkout or on your invoice.
• Organizations billed by contract. Organizations on a contract are invoiced as agreed in their order form.

7. Domains you buy through us

If you buy a domain name through Crow Nest:

• We charge the registrar's price plus a service fee (currently $1 per year), shown before you confirm.
• Domains are registered through a third-party registrar (currently Name.com) and are also subject to the registrar's terms and ICANN rules. You are the registrant (legal owner) of the domain. You must give accurate contact details; the registrar may publish or must verify some of them.
• Domains renew automatically each year at the renewal price shown when you bought it (or the new price if it has changed and we've told you). You can turn auto-renew off in the dashboard. We'll email you before renewal.
• If we can't register the domain after charging you, we refund the charge in full. Once a domain is registered, the charge is non-refundable (see the Refund Policy).
• You can transfer your domain away at any time from the dashboard. If you delete your account, your domains stay registered to you with auto-renew turned off; it's your job to transfer or renew them.
• Domains you point at the Service from elsewhere ("custom domains") must be domains you control. If a custom domain isn't verified or you stop controlling it, we may disconnect it.

8. AI features

Tools you build can call AI models in two ways. You choose which, per Tool.

A. AI through Crow Nest ("Crow Nest AI"). We give you access to AI models made by other companies (for example Anthropic's Claude or OpenAI's GPT models; the available models are shown in the product). We are a reseller and gateway: we do not make these models.

• You pay by usage. AI usage is billed by the amount used (for example per token, as shown in the dashboard) at the rates published in the product for the model you pick. Those rates reflect the AI provider's charges for that model. Rates can change; we'll show current rates and give notice of increases as described in section 6.
• AI usage is added to your invoice with the rest of your usage, and charged to your card on file. Usage is billed in arrears, so charges can appear after the usage happens.
• You are responsible for all AI usage on your account, including usage caused by people who open or use your Tools (for example visitors to a public Tool). We provide limits (such as daily call caps), but you must choose limits that fit your budget and keep an eye on usage.
• Requests and answers pass through our systems to the AI provider that runs the model. We keep usage counts (calls and tokens), not the text of prompts or answers. The AI provider's own terms and usage policies also apply to what you send, and the provider may handle that data as its terms say.
• We can limit, pause or end access to any model if a provider changes or ends it, if usage looks abusive or fraudulent, or if the AI provider's rules are broken.

B. Your own AI key. You (or your organization) may add your own API key from an AI provider (such as Anthropic, OpenAI or Google). Then you pay that provider directly, under its terms, and Crow Nest doesn't charge for the AI itself. Anyone who can use your Tool can run up charges on your key, so set spending limits with your provider too.

For both:

• Keys and secrets you give us are stored encrypted, but you decide what to store. Only add keys you're allowed to use.
• AI output can be wrong, biased, out of date, or unsafe. You are responsible for how your Tools use it. Don't rely on it for medical, legal, financial or other high-stakes decisions without review.
• Don't use AI features to break the law, our Acceptable Use Policy, or the AI provider's rules.

9. AI-built Tools

Many Tools are written by AI assistants. We do not review, test or vouch for any Tool, including its security, accuracy, or legality. The person who publishes a Tool is responsible for it. Review what your assistant builds before you share it, especially before you make it public or put real people's data in it.

10. Acceptable use and enforcement

You must follow the Acceptable Use Policy. We may, at our discretion and with or without notice when we think it's needed to protect people or the Service:

• remove, disable, or return an error page for any Tool (including automatically after multiple reports);
• suspend or terminate accounts;
• refuse a publish or a visibility change (for example making a Tool public);
• tell affected people, organizations, or law enforcement, and keep copies as the law requires.

Anyone can report a Tool using the "Report" link on public Tools or by writing to hello@crow-nest.com. Copyright complaints are handled under our Copyright and DMCA Policy.

11. Limits

We set limits on things like the number of Tools, file sizes, API rates and storage (shown in the product and docs). We may change limits. Don't try to get around them.

12. Our property

The Service, our software, brand, logos and documentation belong to us or our licensors. These Terms give you a limited right to use the Service, not to copy, resell, reverse engineer, or build a competing service from it. "Crow Nest" and our logo are our marks. Don't use them in a way that suggests we endorse you (the "Made with Crow Nest" badge on public Tools is allowed).

13. Third-party services

The Service works with third-party services (for example Google and Microsoft sign-in, Stripe, GitHub, Cloudflare, AI providers, and AI assistants like Claude that you connect). Your use of them is under their terms. We're not responsible for them. If you connect an AI assistant or other client to your account, you authorize it to act as you within the permissions you grant.

14. Privacy

Our Privacy Policy explains what we collect and how we use it. It is part of these Terms.

15. Changes to the Service

We're early. We may add, change or remove features, and may stop offering the Service. If we stop offering the whole Service we'll give you reasonable notice (at least 30 days where we can) and a chance to export Your Content.

16. Ending things

• You can stop using the Service and delete your account in Settings → Manage account. This deletes your Tools (we keep their data for 30 days so we can restore it if you ask, then permanently delete it), cancels any Flat subscription immediately, deletes your AI keys and secrets, and revokes your sign-ins and tokens. Some copies remain in backups or are kept for legal reasons for a limited time.
• We can suspend or end your access if you break these Terms, create risk or legal exposure for us or others, don't pay, or we're required to by law. When practical, we'll tell you why and give you a chance to fix the problem.
• Sections that should survive ending (ownership, payment obligations, disclaimers, liability limits, indemnity, governing law, and anything else that by its nature continues) do survive.

17. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, error-free, secure, or that data will never be lost. You are responsible for keeping your own backups of anything important. We make no promise about uptime or about the safety or accuracy of Tools made by others. Some places don't allow certain disclaimers, so some of this may not apply to you.

18. Limit on our liability

To the fullest extent the law allows:

• We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill, or business, even if we were told it could happen.
• Our total liability to you for everything related to the Service will not exceed the greater of (a) what you paid us in the 12 months before the event that caused the claim, or (b) US $100.
• These limits apply to every legal theory (contract, tort, negligence, and so on) and even if a remedy fails its essential purpose. Nothing in these Terms limits liability that can't legally be limited (for example for fraud or willful misconduct).

19. Your indemnity

You'll defend and cover us (and our owners, officers, employees and contractors) against claims, losses and costs (including reasonable attorneys' fees) arising from: Your Content or your Tools; your breach of these Terms or the law; and your use of AI keys, domains, or data in ways that harm others. We'll tell you about the claim promptly and let you control the defense (but we can join with our own lawyer at our cost, and you can't settle in a way that admits fault for us without our consent).

20. Disputes and governing law

• These Terms are governed by the laws of the State of Utah, without regard to conflict-of-laws rules.
• Please contact us first at hello@crow-nest.com and give us 30 days to try to resolve any dispute informally.
• If we can't, any lawsuit must be filed exclusively in the state or federal courts located in Utah County, Utah, and you and we consent to those courts' jurisdiction and venue. Either of us may bring an individual claim in small claims court.

21. Changes to these Terms

We may update these Terms. We'll post the new version with a new date, and for material changes we'll email you or show a notice in the product at least 14 days before they take effect (sooner if the law or security requires). If you keep using the Service after the effective date, you accept the new Terms. If you don't agree, stop using the Service and cancel.

22. The rest

• Entire agreement. These Terms and the policies linked above are the whole agreement between us about the Service.
• If part is unenforceable, the rest stays in effect.
• No waiver. Not enforcing something isn't giving up the right to enforce it later.
• Assignment. You can't transfer your account or these Terms without our consent. We can assign them, for example in a merger or sale of the business.
• Force majeure. We aren't responsible for failures caused by things beyond our reasonable control (outages of our providers, internet failures, natural disasters, etc.).
• Notices. We can send notices to your account email or in the product. You can write to us at hello@crow-nest.com.
• Export and sanctions. You can't use the Service in violation of US export or sanctions laws.

23. Contact

Defi LLC, doing business as Crow Nest 1565 Grizzly Way, Payson, Utah 84651 hello@crow-nest.com